Product Updates
Waitlist
- New Feature
We’re excited to introduce the Waitlist, a new feature that helps restaurants manage guest demand more effectively. When all tables are booked, guests can now join a waitlist and get notified the moment a table becomes available due to cancellations. This allows restaurants to quickly fill last-minute openings and avoid lost revenue from empty tables.
By offering guests the option to join a waitlist, restaurants can maximize bookings and ensure their dining rooms remain full, even with unexpected changes. The Waitlist feature is available in our Business and Ultimate plans, helping you keep your restaurant running at full capacity and making the most of every reservation opportunity.
Feedback! 📢
- New Feature
Get ready to take customer engagement to the next level with our new Feedback feature, included in the Business plan and above. Now, you can offer your guests the chance to share their thoughts after their visit by adding a feedback link to your post-visit thank you emails. This simple tool helps you gain valuable insights directly from your diners.
Feedback is automatically compiled into easy-to-read reports, giving you a clear understanding of guest satisfaction. Plus, with the option to respond directly, you can create stronger, more meaningful connections with your customers. Experience the benefits of our Feedback feature today, available in the Business and Ultimate plans!
New Subscription Plans
- New Feature
We’re excited to announce the launch of our new subscription plans: Business and Ultimate. These new plans are designed to provide you with even greater access to powerful features like an improved waitlist and the ability to collect valuable feedback from your guests. Whether you’re looking to enhance your customer experience or streamline your operations, our new plans offer the tools you need to take your restaurant to the next level.
With the same affordability and more flexibility, the Business and Ultimate plans build on the success of our Pro plan. Now, you can choose the right option to fit your restaurant’s needs and enjoy even more features that help you grow your business. Many restaurateurs already rely on our platform with their operations—join them today by exploring the new Business and Ultimate plans!
Giftcards
- New Feature
We’re thrilled to unveil our latest feature: Gift Cards. Now, you can boost revenue and enhance customer loyalty with Gift Cards. Whether it’s birthdays, anniversaries, or special occasions, our gift card feature empowers you to offer unforgettable dining experiences to your patrons while maximizing your restaurant’s profitability.
With our intuitive interface and seamless integration, selling and redeeming gift cards has never been simpler. Engage your customers, increase sales, and expand your brand’s reach—all while enjoying the cost-effectiveness and convenience of our cloud-based platform. Join the ranks of successful restaurateurs who trust our software to drive their business forward. Try our gift card feature today and see the difference it can make for your restaurant!
Android App
- New Feature
We just launched our new Android app, now available for download. This app extends the functionality of Guestplan to your mobile device, providing real-time push notifications for reservations, cancellations, and guest arrivals. With its intuitive interface, you can easily manage operations on the go, including coordinating with staff, checking table availability, and handling last-minute changes. Install the app today to enhance your operational efficiency and manage your restaurant from anywhere.
To install the app, open web app in Chrome browser on your Android device & tap the menu item ‘Install App’.
New options for Booking Widget
- Improvement
We’ve streamlined the consent management for newsletter subscriptions in the booking widget. Now, it’s easier than ever for your guests to subscribe to your newsletter with clear and straightforward consent options. Additionally, we’ve added the ability for you to display your own privacy policy and terms of conditions, ensuring transparency and compliance with data protection regulations. These updates are designed to give you greater control over your guest communication while maintaining trust and transparency.
Walk-Ins and Waitlist
- Improvement
Managing waitlist and walk-in reservations just got easier. Walk-ins are now presented in a clearer format. New menu button allows you to create them with just a click. Plus, you’ll notice that the number of waitlisted guests is prominently displayed in the toolbar, keeping you informed at a glance. These enhancements are designed to streamline your operations and ensure a seamless dining experience for your guests. Here’s to smoother operations and more efficient guest management!
👑 VIP Contacts
- Improvement
Now, you’ll see special icon for VIP contacts throughout the interface. This makes it easier to identify and prioritize your most important guests, enhancing your customer service.
Service Manager Update
- Improvement
This enhancement brings a new, simpler interface and additional options, making it easier for you to promote specials, deals, and promos at your restaurant. With these improvements, you can effectively showcase your offerings and attract more customers while streamlining your promotional efforts. It’s all about empowering you to drive business growth and enhance your restaurant’s marketing strategies. Cheers to staying ahead of the game and maximizing your restaurant’s potential!
Privacy Mode
- New Feature
Now you can set a time out after which your screen automatically blurs until you move your mouse. This functionality is designed to protect personal data in situations where guests might inadvertently see the screen. It’s a practical solution for maintaining privacy and security in your restaurant operations. With Privacy Mode, you can confidently handle sensitive information without worry, ensuring a seamless and secure experience for both you and your guests.
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