This is why a reservation system is essential for Beneden Sas

Restaurant Beneden Sas in De Heen is located on a historic lock island close to Dinteloord. Jeroen Akkermans, co-owner, describes the location as a junction where land and water recreation come together.

“People want to be assured of a spot on the terrace when the weather is nice. That is why an online reservation system is so helpful for us.”

Jeroen Akkermans says that via Sligro, they ended up at Guestplan. He says that Guestplan’s online reservation system is very user-friendly. He adds, “People can make reservations for a certain number of people, indoors or outdoors, and for lunch, drinks, or dinner. It is also possible to add a comment, for example: make a reservation indoors, but prefer to go outside when the weather is nice.”

“The best part about this system is that it’s super efficient for our guests and for us. Thanks to Guestplan, we’re always easily accessible, and guests can adjust or cancel their reservation themselves. Even though we don’t require down payments, we hardly have any no-shows due to reminder emails. In short, it works very well!”

“People want to be assured of a spot on the terrace when the weather is nice. That is why an online reservation system is indispensable for us. At the same time, we have to make a cost assessment, because we have limited opening hours for part of the year. This is how we ended up with Guestplan via Sligro, which we have been using since the beginning of 2023.”

Beneden Sas has been a Sligro customer since the start. “We know that they only work with reliable parties, which was an important reason for us to choose Guestplan. As an entrepreneur, you are very dependent on an online reservation system. If it does not function properly, it costs turnover,” says Akkermans with a smile.

“We simply received a trial account to experience how the system works. We were even able to extend this because we had the trial account at the beginning of the season, in a phase with few reservations. I also loved that Sligro took the time to get in touch and hear how things were going. Guestplan is so customer-oriented, flexible, and proactive—exactly the way we like to treat our guests!